Contact Us

Here at The PharmPet Co we aim to support you in caring for your pets wellbeing however we can.

If you want to contact us please do so by either email, telephone or post, and we will do our best to come back to you within two working days of receiving your query:

forward_to_inboxEmail

When emailing a prescription please send it to: [email protected]

For all other general queries please email us at [email protected]

support_agentTelephone

Our phone lines are available between 9:00am and 5:00pm Monday - Friday, you can call us direct on 020 4600 4030 (except bank holidays).

GET IN TOUCH

For all written queries and posted Prescriptions please send them to:

Pharmacy 2U (The PharmPet Co)
Unit 3 Mountpark Bardon
Robson Way
Ellistown
Coalville
LE67 1GQ

calendar_monthBank Holidays

Regrettably we are closed on Bank Holidays - we will respond to any queries as soon as possible on the next working day.

coronavirusAdverse Reaction

To report an adverse reaction experienced with any medication you purchase from us, please email us at [email protected] or log it directly with the Veterinary Medicines Directorate at https://www.gov.uk/report-veterinary-medicine-problem.

chatCustomer Feedback

Here at The PharmPet Co we are truly committed to providing you and your pet with the best possible experience.

However, if we do not deliver on this for whatever reason, we really want to hear about it to try and resolve the issue for you whilst also preventing it from happening again in the future.

Please let us know by either emailing us at [email protected]

Or phone us direct on 020 4600 4030 Monday - riday 9:00am - 5:00pm (except bank holidays)

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